2021 Ticketing FAQ

April 20, 2021

Due to health and safety requirements for the 2021 Festival season, Chautauqua Auditorium is implementing “bubble seating” and other adjustments to ticketing. Read our Frequently Asked Questions below.

Note: All orders using discount codes, all Design-Your-Own subscriptions, and all fixed subscriptions must be purchased either in person at the Chautauqua ticket kiosk, by email at boxoffice@chautauqua.com, or by phone (303-440-7666). These purchases cannot be made online.

See our subscriber-specific FAQ >> 

What is bubble seating?

To help maintain social distancing throughout Chautauqua Auditorium, the box office has divided the auditorium into pre-set “bubbles” of 2, 3, and 4 seats, with distance between the bubbles. You are required to purchase all of the seats within a bubble. Below is a map of the available seats in Chautauqua Auditorium.

What if I cannot find a bubble that fits the number of tickets I need?

Because smaller bubbles will sell out faster, you may need to purchase a larger bubble to fit your party. We encourage you to invite friends that you feel comfortable sitting close to, to help round out your bubble! If you need a larger bubble than 4 tickets, please consider purchasing multiple bubbles.

Why can’t I purchase a single seat in the auditorium?

To help maintain social distancing throughout Chautauqua Auditorium, the box office has divided the auditorium into pre-set “bubbles” of 2, 3, and 4 seats, with distance between the bubbles. Some pairs of seats are available in the center sections of the auditorium and the far left and right sections of the venue are all sold in pairs. We encourage you to invite friends to help round out your bubble!

Why is seating changing this year? 

Chautauqua Auditorium (our venue, box office, and partner for seating) will be using bubble seating for our 2021 season in order to enable social distance between groups of seats, in compliance with Boulder County’s COVID restrictions. We all hope to return to a more normal seating arrangement in the 2022 season, and we appreciate your continued flexibility.

Why are the front rows of the auditorium unavailable for purchase?

For the safety of our audience and our musicians, we are currently required to expand the stage to accommodate appropriate spacing between musicians as well as provide a buffer between our musicians, some of whom perform without masks, and the audience.

Why can I not purchase seats on the aisles or behind walkways?

We are required to provide a 6-foot minimum distance between individuals and to provide adequate space for ingress and egress. Due to the narrowness of certain walkways, we are unable to ensure proper distancing while placing individuals in aisle seating.

What happened to your lowest price seating?

Given the restricted number of seats available to sell, we had to remove the lowest-priced tickets to help secure the financial health of the organization. Providing continued access for all to enjoy our programs is important to us, so virtual concerts are available at low cost and our Family Concert will be streamed for free.

I have a discount code. How can I use that? 

To utilize a discount code, you will need to speak to the Chautauqua box office by phone (303-440-7666), email (boxoffice@chautauqua.com), or in person at the ticket kiosk.

Can we sit outside the Auditorium for concerts?

We recognize that many people enjoy overhearing our concerts from the area surrounding Chautauqua Auditorium. This year, Chautauqua is changing ingress and egress from the venue, requiring the areas close to the auditorium to remain clear; on top of this, Boulder County requires every concert attendee to have a ticket. For these reasons, outdoor seating on the terraces surrounding the Auditorium will not be allowed and these areas will be blocked off. 

We are unable to sell tickets for seating outside of the Auditorium. This year and every year, if you plan to enjoy most of a concert from outside of the Auditorium, we ask you to consider purchasing a ticket, making a donation, or (an option for this year only!) purchasing a virtual ticket, in order to help compensate the staff and musicians working so hard to create these fantastic musical experiences.

I have a question not answered here. 

For ticketing or seating questions, please reach out to the Chautauqua box office by email at boxoffice@chautauqua.com or by phone at 303-440-7666), For Festival-related issues, email info@comusic.org.

See our subscriber-specific FAQ >>

Plan Your Festival Experience

Know Before You Go

Get the basics about getting to the Festival, finding parking, accessibility info, and more.

While You’re Here

Learn more about the on-site experience at Chautauqua Auditorium, including your options for pre-concert dining.

Visiting Boulder

The Festival performs in beautiful Boulder, Colorado — a breathtaking location full of nature, culture, cuisine, art, and more.

Learn About Our Educational Programs

 

Festival Fellows

Meet the Festival Fellows: eight aspiring professional musicians who receive coaching and performance opportunities through the Festival and its guest artists.

Center for Musical Arts

This excellent community music school is also the educational arm of our organization.

Your Gift Makes the Difference

Thank you for helping us to keep the music playing.