• Online: Chautauqua Box Office
• Phone: 303-440-7666
• In-Person: At the Chautauqua Box Office (900 Baseline Road, Boulder, CO 80302) located just north of the Chautauqua Community House in cottage 200 from 12 pm–5 pm, Monday-Friday (in season).

Refunds and Exchanges
All sales are final; we do not issue refunds. Please verify all information (title, date, time, seat selection, etc.) before purchasing your tickets.

Subscribers may exchange tickets free of charge (quantity based on the type of subscription). Single-ticket holders may exchange for an additional fee ($5 per ticket). You may exchange tickets for another performance within the same season. There is an additional cost if seating upgrades apply. All exchange requests are subject to availability.

Ticket exchanges can be made by phone at 303-440-7666, in person Monday–Friday, 12–5 pm, at the Chautauqua Box Office, or through intermission on performance nights. The exchange must occur prior to 5 pm on the day of the concert.

Concert Cancellations
In the event that a concert is canceled due to a pandemic, natural disaster, or other act of God, we will give you the option to refund your ticket or donate the amount to the Colorado Music Festival. Please note: Ticket service fees cover the cost of selling a ticket and are non-refundable.

Terms & Conditions

• Service fees apply to all ticket purchases.
• Treat e-tickets as you would any other valuable. Each ticket allows only one entry per scan. Any reissued ticket voids the validity of the original ticket.
• Youth tickets are for use only by individuals aged 18 or under. Patrons holding a Student ticket may be asked to provide current student identification. 
• Using Youth or Student tickets outside of these conditions is strictly prohibited and is grounds for seizure and cancellation without compensation.
• If you are unable to use tickets for an upcoming concert, you may choose to receive a donation receipt for their value. To do this, you must speak with the box office—by email, phone, or in person—no less than 24 hours prior to the scheduled concert start time.
• Resale or attempted resale of any ticket at a higher price than face value is strictly prohibited and grounds for seizure and cancellation without compensation.
• Cameras, recording devices, and other electronic devices are strictly prohibited.

By submitting your order you agree to these terms and conditions, which apply to all Colorado Music Festival ticket orders facilitated by the Chautauqua Box Office.

Chautauqua Auditorium is not air-conditioned. We are so pleased that our charming and acoustically-unique venue was placed on the National Register of Historic Places; however, that designation limits the type of updates that can be made.

The temperature in the auditorium is managed with fans, swamp coolers (used before concerts and during intermission due to sound), and large sliding panels. Since we open and close these windows to manage the temperature, we can’t always get it perfect. We suggest bringing a jacket or sweater for evening performances, as the temperature can vary.

Remember that the orchestra is not amplified, so there is a fine balance between opening the sliding panels to manage the temperature in the venue and managing the outside noise. Both the Festival staff and the Chautauqua staff do their very best to strike this balance.

With the natural resonance of the Auditorium and its straightforward seating arrangement, there really isn’t a bad seat in the house.

You’ll see everything from shorts and sandals to khakis and button-down shirts and summer dresses, but we don’t get too fancy in Boulder. See the tip above about Temperature.

Visit the Chautauqua website for their current list of site-specific FAQs > 

Starting in the 2023 season, Chautauqua Dining Hall will replace grab-and-go meals with high-quality pre-ordered meals that will be essentially taken from the menu offered for seated guests at the Dining Hall. These meals will be available for pre-order through the ticketing system either when you are purchasing your tickets/subscription or closer to the concert date. Find more information at coloradomusicfestival.org/dining.