Health and Safety
March 16, 2020
Dear Friends of the Festival,
I am deeply saddened to witness the impact of the coronavirus on many of our own Festival musicians and peer institutions throughout the world, yet heartened to see so many individuals offering support to those impacted. Like me, many of you have undoubtedly made the decision to donate your ticket refunds. On behalf of the industry, I thank you for your kindness and consideration.
The Colorado Music Festival 2020 season is scheduled to open on June 25, over three months away. We are not making any changes to our planned program at this time, but the Board of Directors and I are paying close attention to the situation and standing by to make appropriate decisions if and when necessary. The health and well-being of our patrons, staff, musicians, and community is of primary importance to us.
Here’s what you need to know about the 2020 Colorado Music Festival:
- We continue to prepare for our summer season at Chautauqua Auditorium.
- Single tickets are currently on sale. We want you to purchase with confidence, so have adjusted our 2020 ticket policies to allow for full refunds of any concerts that may be subject to cancellation (excluding ticketing fees). We will continue to allow for ticket exchanges within the Festival season.
- We will keep a close eye on alerts from our local authorities regarding public gatherings, and as we get closer to concert dates will have a better grasp on potential impact on Festival activities.
My sincere hope is that our Festival can serve as a much-needed respite from this large-scale social and cultural void, in which case we will celebrate our time together even more. In the meantime, I will keep you updated about any changes.
Will you be holding the 2020 Colorado Music Festival?
We are optimistic about our upcoming summer season and are continuing as planned to present the Colorado Music Festival at Chautauqua Auditorium.
What if the outbreak worsens? Will the festival still go on?
We are monitoring the situation as well as information from local authorities. We will make any decisions necessary to ensure the health and safety of our patrons, staff, musicians, and community.
How will you notify patrons regarding changes due to the coronavirus?
We will be updating this page should any changes occur. You can also join our email list to receive messages in your email inbox.
What if I buy tickets and you cancel the Festival?
We have adjusted our refund policy for the 2020 season to allow for full refunds of any concerts that may be canceled (excluding ticketing fees) and will continue to allow for exchanges within the Festival season. See our revised ticket policies.
If Chautauqua Auditorium closes, does that mean that the Festival is canceled as well?
The Colorado Chautauqua Association (CCA) is a valued partner of the Colorado Music Festival, but we are two different organizations. We are working with CCA to make decisions in partnership in response to this crisis. Please check this page for confirmation on any Festival information.
What is being done at Chautauqua Auditorium to keep patrons safe?
You can find updates and information from Chautauqua on their website: https://www.chautauqua.com/covid-19-update/
Why are ticketing fees not refunded?
Ticket fees cover the cost of ticketing software, box office staff, and credit card fees, which have already been absorbed by our organization. We appreciate your understanding in allowing us to recover these expenses.